Outside of its mainstream uses, Salesforce.com is becoming quite popular with substance abuse / recovery facilities looking to match inquiries with recovery programs. That said, The Renfrew Center is also moving in this direction for their Eating Disoarder Programs. While effective, Salesforce.com is not, nor does it pretend to be, an Electronic Health Record (EHR). As a result, inquiries logged into Salesforce.com have to be rekeyed into an EHR when an inquiry results in an intake.
Fivebase previously developed an interface that allows for the transfer of client, assessment and insurance data between the Salesforce system and the myAvatar EHR including creating new admission, RADPlus form and Cross Episode Financial Eligibility records. Renfrew takes it to a new level by needing to also push data back to Salesforce.com. Current deployments support a small sub set of EHR products, however, any open API EHR system can be accommodated.
Overall, we are thrilled to have this opportunity to provide enhancements to workflow and staff efficiency, as well as, increased adoption of an EHR within the user base. For more information on how we can help optimize your EHR, please contact Mike Petrie firstname.lastname@example.org or via phone at 973-615-4007.